Questions | Luxury Apartments Richmond, VA

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Questions

What kind of pets do you allow? Do you permit exotic pets?
- Call for details.
How many pets may I have?
- Two pets per apartment home.
Are there any deposits, special fees, or monthly charges to have a pet?
- Call for details.
What must I bring with me to tour an apartment?
- A Government issued ID is required to tour.
Am I required to have renters insurance?
- Yes, renters' insurance is required.
If something needs to be repaired in my apartment, how do I report it?
- Online through our resident portal or by visiting the leasing office.
When is my rent payment due?
- Rent is due the 1st day of the month.
Will you accept electronic payments from my bank?
- Yes, ACH/online credit cards are accepted.
Is there a place where I can pay my rent after office hours?
- Yes, online through our Resident Portal.
Does the property have a fitness center?
- Yes, enjoy access 24-hours a day.
Does the property have a swimming pool?
- Yes, residents have access to our resort style pool.
Are gas grills permitted at your property?
- No, however, our community has a grilling area.
Will you accept my delivery packages for me?
- Yes, our community has a package room for 24-hour package retrieval.